Customer Service : Home Science Tools Warranty

Home Science Tools Limited Warranty

Home Science Tools warrants this instrument against defects in materials and workmanship for the warranty period from the date of purchase. The warranty period is five years for microscopes and mechanical balances and one year for digital balances and Van de Graaff generators. This warranty does not cover light bulbs, batteries, or damage due to misuse, abuse, alterations, or accident. You will need to return your microscope freight prepaid for warranty service to Home Science Tools, or the repair facility we designate. We will repair or replace your microscope at no charge and return it freight prepaid to you. Please call 1-800-860-6272 to arrange warranty service before returning this instrument.

Please note that warranties apply only to the original purchaser and are not transferable.

Our warranty covers the time period when almost all mechanical problems would occur, so you can feel as secure about purchasing a microscope, balance, or other instrument from us as you would if getting one with a longer warranty from another company.

Find more answers in Customer Service